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Nuxeo releases CourierCPS, the generic solution for mail management in CPS 3

Nuxeo releases CourierCPS, the mail management solution for Collaborative Portal Server 3 (CPS3). This software module allows organisations to dematerialize from end to end the processing chain for incoming and outgoing mail. CourierCPS has been developped by Nuxeo within a contract for the French Ministry of Interior, of Internal Security and Local Rights (MISILL), in partnership with Capgemini. This is one of the first projects dealing with administrative procedures dematerialization thoroughly built on Zope and CPS.

CourierCPS comes from a development project for the General Directorate for Local Authorities (DGCL), and aims at being extended to the Secretariat-General and the other directorates inside the Ministry. The goal is to provide the civil servants with a reliable and user-friendly mail management service which will allow them to reply to the incoming mail efficiently. Optimizing the steering of mail responses (improving response delays, access to a knowledge base...) gives the Ministry an important leverage for improving the quality of its relationship with its administrates. According to Emmanuel Marcovitch, project manager at the Information and Communication Systems Directorate (DSIC), "the use of CPS in general, and of CourierCPS in particular, is part of a global modernization endeavour. We increase information sharing and exchange, using collaborative tools tailored to our business."

CourierCPS illustrates perfectly pouring back a software module developped for a major account to the Open Source community. The module has been subjected to a significant generization processe before it was released to the community, so that they will benefit from a real packaged software and not the offspring of a specific project. "We want to make it clear that the developments carried out by Nuxeo and published under the GPL are all subjected to a packaging and generization process. We publish only reusable components and not custom developments", says Stéfane Fermigier, Nuxeo's CEO. This process of incorporating CourierCPS into the generic CPS code base guarantees the module's perenity and evolutivity.

The design of business solutions for the administration through Open Source software helps mutualize knowledge and know-hows. Using Open Source software within process dematerialization projects helps the Electronic Administration grow faster, while at the same time saving on costs. "The ADELE gouvernment programme is partly dedicated to favoring development mutualisation. A collaborative platform that will permit to capitalize on e-government software will hence be created. CourierCPS is an example of what can be expected in terms of best practices for software components mutualization and reuse", says Jean-Paul Degorce-Dumas, in charge of the resource center at the Agency for the Development of Electronic Administration (ADAE).

The Electronic Administration is playing the Open Source card: new developments carried out for one administration, after generization and publication under the GPL – the license recommended by ADAE for developments financed by the Administration – are used by the other ones.

About Nuxeo

Nuxeo is the European leader of services surrounding the open source platform Zope.

Nuxeo develops and markets collaborative web content management systems, as well as associated services such as training, consulting and hosting. Nuxeo's customers have at their disposal a highly competent team with high technical qualifications and who use the best of free software.

Nuxeo supports the open source software effort by publishing software components under a free license (GPL) and by contributing as a core developer to the development of the Zope platform. Nuxeo supports the action of the EuroLinux Alliance in favor of software innovation and free software, and against software patents, harmful for competition and innovation.

About CPS

Nuxeo CPS is an extensive collaborative Web content management system (CMS) implemented on top of Zope and the CMF, that enables organizations to easily, quickly and efficiently implement collaborative portals (intranet, extranet or internet) and workflow-oriented business applications. Nuxeo CPS has already been adopted by major accounts in the Administration (French Ministries of Interior, of Culture, of Finances, French Atomic Energy Commission...), in the private sector (Suez, STMicroelectronics...) and by the major french IT consultancies (Capgemini, Unilog, Steria...).

About CourierCPS

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