History for Bug Reporting
??changed:
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Use the Collective bugtracker at http://sf.net/projects/collective to file
bugreports. Bug reports through mailinglists are not very much acceptable and
might be ignored. If you file a bug report then pay attention to the
following:
- A bug report should contain a **detailed** and **verbose** description including
version numbers, software, tracebacks(!!!!) and related error
messages(!)
- Incomplete bug reports are likely to be ignored or rejected.
- Anonymous bug reports are likely to be ignored (I refuse to
fix bugs for ghosts).
- If **you** have a problem then it is up to **you** to provide the
necessary informations for me to get the problem fixed. It is not up
to me to get the required informations from you through an iteration
of questions back to you. Because **you** want help I do expect that
**you** are doing your homework. Please keep in mind that you get
this software for **free** and that you want **support for free**.
- Also take a look at the "following text from plone.org":http://plone.org/documentation/howto/HowtoAskForHelp