TrackerUserTypes

There are four types of user for a Tracker in addition to the Administrative role, although these can be simplified to three in some cases.

• Requester - Someone who creates issues. They are predominently interested in their stuff - issues which they have created. Key information they want to know about these issues is:
  • Status/progress - how are their issues being progressed.
  • Priority - how important is their issues = how soon will it be dealt with.
  • Date created - how old is this issue.
  • Date last modified - this lets them see if their issues are being worked on or gathering dust.
• Supporter -
• Supplier Management -
• Client Management -
• Administrator -

Owner: StephenHarrison?
Last major update: June 22, 2000