History for TrackerUserTypes
??changed:- There are four types of user for a Tracker in addition to the Administrative role, although these can be simplified to three in some cases. - Requester - Someone who creates issues. They are predominently interested in *their stuff* - issues which they have created. Key information they want to know about these issues is: - Status/progress - how are their issues being progressed. - Priority - how important is their issues = how soon will it be dealt with. - Date created - how old is this issue. - Date last modified - this lets them see if their issues are being worked on or gathering dust. - Supporter - - Supplier Management - - Client Management - - Administrator - Owner: StephenHarrison<BR> Last major update: June 22, 2000